Into our warehouse
- New orders as they are paid
- Line items, quantities and variants
- Shipping address and chosen service
- Customer notes and gift messages
Integrations · Shopify
Shopify orders in. Tracking back out.
Connect your store once and stop uploading spreadsheets. Orders arrive in our system as soon as they're paid, and tracking numbers land back on the order in your admin.
Back to your store
- Tracking numbers and carriers
- Fulfillment status per line item
- Available inventory levels
- Cancellations and partial shipments
Your settings, applied
- Branded packaging and inserts
- Carrier and service mapping
- Partial-ship and pre-order rules
- Return routing to the right warehouse
Setup
How the connection is set up
We do this with you on a short call rather than handing you a self-serve wizard — because the mapping decisions are what break fulfillments later.
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Send us your store domain
We send a collaborator request or an app authorization link, depending on your preference. You approve it from your Shopify admin — we never need your password.
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We map your SKUs
Each Shopify variant is matched to a physical SKU in our warehouse, including which warehouse it lives in. This is where most integrations go wrong, so we do it carefully and confirm it with you.
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Test order
We run a real test order through the whole chain — sync, pick, pack, label, tracking back to Shopify — before you go live with real customers.
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Go live
You switch fulfillment on for the products you want us to handle. You can keep some SKUs fulfilled in-house or by another 3PL while we handle the rest.
We currently connect through the Shopify Admin API with setup done by our team. There is no public Shopify App listing yet — if a self-serve app is a requirement for you, tell us and we will be upfront about the timeline.
Not on Shopify?
We connect the same way through other channels.
WooCommerce
Plugin or direct API connection.
Amazon / Walmart
FBM order sync, plus FBA prep and inbound.
TikTok Shop
API order sync and tracking pushback.
Anything else
API, SFTP or scheduled order files.
Do I need to change my theme or apps?
No. Fulfillment is handled at the order level in your Shopify admin. Your storefront, theme and checkout stay exactly as they are.
Can I use my own carrier account?
Yes. You can ship on your own negotiated rates and we bill only handling and materials, or use our carrier accounts at our rates.
What if an item is out of stock when an order comes in?
You choose the rule: hold the order, partially ship, or split the shipment. We apply whatever you set rather than deciding for you.
How long does setup take?
Typically 3–5 business days once your inventory has arrived and SKUs are mapped. If goods are still in transit from China, we can prepare the mapping while they ship so that you go live the day they land.